Back to Careers

Front Desk Manager

Full Time
Yerevan, Armenia
Apply Now

What we require

We are looking for a Front Desk Manager with a top-notch customer service skill to manage the operations of the hotel in a daily basis.

Required qualifications:

  • High proficiency in speaking and writing Armenian, English and Russian languages,
  • Customer service drive with outstanding communication and active listening skills,
  • Excellent problem-solving and multitasking skills,
  • Ability to learn and orientate quickly,
  • Positive, pragmatic, professional attitude with good interpersonal skills,
  • Time management skills.
“Competitive salary, working experience with high qualified specialists, career development and involvement in future property projects.”
What you’ll be doing

  • Attend all guests approaching the front desk in the procedure of check-in/check-out,
  • Process all payment types such as room charges, cash, checks, debit, or credit,
  • Manage any guest complaint in a professional manner, by resolving it and making
    sure the guest is satisfied and recording it,
  • Ensure that all rooms are available to the Housekeeping and other departments in
  • Coordinate and supply guests with directions, information regarding property and
    local areas of interest, maintain information on prices, rates, specials, packages,
    programs, etc,
  • Run daily reports (number of arrivals, departures), identify special requests, and
    check the accuracy of reports,
  • Display a high level of integrity and professionalism in both dealing with guests and
  • Follow all policies of the company.

All interested candidates are welcomed to apply by sending CV to email address specifying ‘’Front Desk Manager” in the subject line.

Apply now

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.